Forza Fashion

Terms and Conditions

Terms and Conditions

This document (hereinafter the “Terms and Conditions”) defines the rules for using the online store available at: https://forzafashion.shop (hereinafter the “Store”), operated by NNEST SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (hereinafter the “Company”, “we”, “our company”) based in Rzeszów, Poland.

1. General Provisions

1.1. The online store forzafashion.shop conducts retail sales of goods via the Internet.1.2. These Terms define the rules of sales agreements, rights and obligations of both parties, and order fulfillment procedures.

2. Contact Information

2.1. Seller: NNEST SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ2.2. Address: Al. Józefa Piłsudskiego 17/4, 35-074 Rzeszów, Poland2.3. Email: kontakt@nnestglobal.com2.4. Phone: +48 532 862 051

3. Product Offer

3.1. The store offers clothing and accessories with detailed descriptions, images, and prices.3.2. All prices are gross (including VAT) and in Polish zloty (PLN).3.3. Delivery costs are provided at order summary.

4. Payment Methods

4.1. Payment can be made via: a) PayU (online transfer, credit card, digital wallets)b) Other methods available at checkout

5. Delivery Methods

5.1. Goods are delivered via courier companies.5.2. Delivery cost and time are specified in the order summary.5.3. Orders are fulfilled within 1 to 3 business days (Monday to Friday, 9:00 AM – 5:00 PM).

6. Return Policy

6.1. You may withdraw from the purchase within 14 calendar days of receiving the order.6.2. To initiate a return, contact us and send the goods to:Return address: Al. Józefa Piłsudskiego 17/4, 35-074 Rzeszów, Poland6.3. Returned goods must be undamaged, unused, and in original condition.6.4. Refund will be processed after receipt and inspection of the goods.

7. Complaints

7.1. If goods are defective, you may file a complaint.7.2. Contact us via email at kontakt@forzafashion.shop or by phone at +48 532 862 051.7.3. Complaints will be resolved within 14 business days from receipt.

8. Warranty and Statutory Guarantee

8.1. All products are covered by a conformity guarantee.8.2. Warranty and statutory guarantee comply with applicable laws.

9. Privacy Policy

9.1. Your personal data is processed in accordance with the Privacy Policy available on the Store’s website.

10. Contract Conclusion Rules

10.1. A sales agreement is concluded once the Client confirms the order by clicking "order and pay" and the Company accepts the order.

11. Basic Rights and Obligations

11.1. The Client has the right to:

  • Place orders
  • File complaints for defective goods
  • Return goods within 14 days
  • Protect their personal data as per the Privacy Policy11.2. The Company is obliged to:
  • Fulfill orders as per the Terms
  • Align payment and delivery conditions with Client’s choices